Our Emergency & Exit lights manufactured and sold by Fire Factory Australia come with a warranty that covers defects in materials and workmanship for a specified period of 3 to 5 years from the date of purchase, excluding the battery. Portable Fire Extinguisher sold by Fire Factory Australia come with a warranty that covers defects in materials for 5 years from date of purchase. Please note every portable fire extinguisher is due for pressure test every 5 years if unused or not damaged. They are considered under warranty only if serviced every six months as per AS1851 maintenance standard.
This warranty does not cover:
For orders under $500, the following delivery fees apply:
Within 10km from our warehouse (Smithfield) : $25 + GST
Towards Sydney CBD: $50 + GST
Distant Sydney Metro areas (e.g., Campbelltown, Northern Suburbs, etc.): $80 + GST
Fire Factory Australia provides freight services across Australia, including major cities, states, and regional areas. Freight charges vary based on order size, weight, and destination. Customers can also arrange their own preferred transport for order pickup from our warehouse. Additional admin fee will be applied.
For further details regarding freight costs or to discuss specific delivery requirements, please contact our team
