Fire Factory Australia is committed to sustainable product lifecycle management and responsible environmental practices. Through our Product Stewardship Program, we offer an extended supplier responsibility service that ensures eligible products are collected, recycled, or reused at the end of their in-use phase.
We support circular economy principles by reducing waste, promoting resource recovery, and ensuring that products are handled in accordance with environmental best practices. Our take-back service provides customers with a responsible and efficient way to return end-of-life materials.
Fire Factory Australia accepts the return of TPS Cables at the end of their service life for responsible recycling or reuse.
Customers can initiate a return by contacting our dedicated take-back service team via phone or email. Returned items must be safely packaged and delivered to our designated collection locations. Our team will guide you through the process to ensure a smooth and compliant return.
Returned products are assessed to determine whether they can be reused, disassembled, or recycled. Recyclable materials are processed through certified recycling partners to ensure full compliance with environmental standards.
Fire Factory Australia has partnered with JR Hammer to manage the recycling process. JR Hammer recycles approximately 90% of all collected cables and provides industry recognised recycling certificates supported by:
For enquiries or to arrange a product return:
